Privacy Policy
Last Updated: [October 2025]
Klas Services Limited (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data.
Who We Are
Klas Services Limited is the Data Controller, responsible for your personal information under GDPR.
Company address:
24 High Street, Carnoustie, Scotland, DD7 6AQ
Email: info@klasservices.co.uk
Information We Collect
We collect personal data when you:
- Submit an enquiry form
- Sign up for marketing communications
- Make a booking or request a quote
- Interact with our website (through cookies and analytics)
This may include:
- Name, email address, phone number
- Property address and service details
- IP address, device information, browsing data
How We Use Your Information
We may use your data to:
- Respond to enquiries and provide quotations
- Deliver and manage booked services
- Send updates or marketing (only with consent)
- Improve our website, marketing, and customer support
- Maintain internal records and comply with our legal obligations
We do not sell personal data to third parties.
Legal Basis for Processing
We process personal data based on:
- Contract — when providing our services
- Legitimate interests — improving our services
- Consent — marketing or when required by law
You may withdraw consent at any time.
Sharing Your Data
We may share data with trusted third parties that help us operate our services:
- Website hosting and analytics providers (e.g. Google Analytics)
- Digital advertising platforms (e.g. Meta / Facebook Pixel)
- CRM and email marketing systems
- Professional contractors assisting in service delivery
All data processors must keep your information secure.
Data Retention
We retain personal data only as long as necessary for the purposes collected and to meet legal obligations.
Security
We take reasonable technical and organisational measures to protect data from misuse, loss or unauthorised access.
Your Rights
Under GDPR, you may request to:
- Access, correct, or update your data
- Request deletion (“right to be forgotten”)
- Object to processing or withdraw consent
- Request data portability
Contact: info@klasservices.co.uk
If you believe your rights have been violated, you have the right to complain to the Information Commissioner’s Office (ICO).
Updates to This Policy
We may update this policy periodically. Please review it occasionally for changes.